SANITARY MEASURES FOR THE REOPENING OF OUR ACTIVITIES

Posted on December 2, 2020

Following a letter from Dr. Horacio Arruda, director of public health for Quebec, escape games are not targeted by mandatory red zone closures. This means that we will open our doors on December 5, 2020 to the public. However, significant constraints are imposed on us as to how we will be able to operate our Laval and Boisbriand locations. The most important rule is that reservations should come only from groups whose participants live at the same address. Continue in order to see all of the health measures we have in place at our locations.

The evolving situation could lead to changes in the measures adopted. Updates will also be carried out according to the most recent recommendations of the government and public health officials. Here are the measures for Immersia Escape Games.

 

Responsibility of the participant

 

  1. Groups with participants from the same address are the only ones who are allowed to make reservations at our locations. For others, please visit our section on Remote Escape Games, an interesting alternative to have fun and socialize.

 

  1. The participant ensures that he has no symptoms of COVID-19
    • – Breathing difficulty
    • – Fever
    • – Loss of smell, etc.

 

  1. The participant assures that he has been in quarantine for 14 days if he returns from outside the country, if he has tested positive for COVID-19 or if he has been in contact with someone that has tested positive for COVID-19.

 

  1. Participants must make a reservation before arriving on site. (No walk-in will be allowed)

 

  1. We ask that you wear a mask during your visit with us. We encourage you to bring your own, but we will have reusable and disposable masks available for sale. If you refuse to wear a mask during your experience, we will have to ask you to leave the premises. 

 

  1. Participants must respect the distance of 2 meters with employees at all times.

 

  1. Hand washing is obligatory.
  • – On arrival at our premises
  • – Before entering a scenario
  • – At the end of the scenario.
  • – Hydroalcoholic solutions such as Purell will also be available to participants in the scenarios.

 

  1. Payments will be made online at the moment of booking. Some exceptions apply.

 

  1. Given the current situation, we ask participants to arrive exactly 10 minutes before the start of their activity. The door will be locked, so you will need to ring the bell and one of our staff will come open the door for you. If you arrive earlier, we will ask you to wait outside or in your car. Delays will result in shorter playing time. The scheduled start time for the game must be respected without exception.

 

  1. If you are taking part in the escape room with kids 13 and under and one of them needs to leave the room during the experience, we require that an adult accompanies the kid during the process. The objective is to limit movements within our premises to a strict minimum.

 

Responsibility of Immersia

 

  1. Adjustments to the circulation flow of participants have been made, as well as to the schedules, to avoid groups crossing each other inside our premises.

 

  1. Changes have been made to our scenarios to reduce manipulations that do not have a significant impact on the experience.

 

  1. At each shift, our employees are responsible for disinfecting the premises. We recently acquired a pulverizing machine for each of our location that improves the speed and efficiency of disinfection. The product used is bio and kills 99.9% of viruses that come in contact with it. Every area of our locations are regularly disinfected.
    • – Waiting area
    • – Bathrooms
    • – The scenarios will be disinfected between each group with the pulverizing machine.

 

    1. Our employees will be provided with personal protective equipment and will maintain a distance of 2m between themselves and with the participants.

 

    1. We have validated that our ventilation system is functional and regulatory.

 

    1. A protocol has been put in place if someone shows symptoms of COVID-19 during their presence in our establishement.
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